Hard services: building maintenance, security, offices, desks, phones, equipment, chairs, building rent, employee safety, anything that is technical. Their responsibilities can be broken down into two categories: hard services and soft services. Sometimes they only have administrative duties, and other times admin is just one small part of their to-do list. Small companies rely on office managers for just about everything, whereas large companies can hire a team of office administrators who each have their own distinct scope within office management. But no matter the company, the person in this role must be familiar with local labor laws and regulations or legal requirements that relate to the workplace. The office manager’s overall duties vary depending on the company. The office manager’s role and responsibilities In fact, they could also be called:īefore we dive into the details, keep in mind that this article will cover general concepts of office management, but it’s not an exhaustive list of all the potential responsibilities that come with the role. There’s no single definition of office manager. Now that businesses have started to embrace hybrid work models, many companies rely on them to keep the office an inviting and stimulating work environment. Office managers fulfill a critical role in the company. They ensure that day-to-day operations run smoothly. In parallel, their other main responsibility is to assist with managing the company’s administrative and operational affairs. That means they strive for a pleasant office environment, but their top priority is making it a safe and healthy place for employees to work. As their title suggests, office managers are in charge of the physical work space.
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